Our staff is comprised of dedicated and licensed professionals with the experience to answer all your questions regarding our services. Please feel free to contact any of our staff members at any time.
Founder / Consultant / Funeral Director & Embalmer
Leonard grew up in the 9th Ward district of New Orleans and has also lived in Chalmette, where he graduated from Chalmette High School, and lived in Arabi before his move to the Northshore and Covington, in May of 2005. Leonard is a graduate of the Commonwealth College of Mortuary Science in Houston, Texas, where he continues to hold his license as a funeral director & embalmer. He is married to Chris-Ann and has one son, Randy, one daughter, Kelly, two grandchildren, Valentina and Rafael, as well as three stepsons Bruce, John and Travis. During his spare time, Leonard enjoys the outdoors, especially duck hunting and is an active member of the Delta Waterfowl Foundation.
General Manager / Funeral Director & Embalmer / Cremationist
Rusty Rougeou, a native of Westlake, Louisiana, brings over 39 years of professional experience as a licensed Funeral Director and Embalmer. Rusty attended McNeese State University and is a graduate of Westlake High School, Central Texas College, Commonwealth College of Funeral Service and the 96th Basic Regional Law Enforcement Academy. Rusty and his wife Denise have 2 Son’s and 2 Grandchildren after residing in Westlake, La. He is a member of St. John Bosco Catholic Church where he is a Past ACTS Charter Board Member, former CCD Teacher, Past Grand Knight of Knights of Columbus and a 4th Degree Knight. Rusty served 3 years in the United States Army, is Past King and a member of Krewe du Grande Bois, Past Commander of Son’s of the American Legion, past member of the Lake Charles Diocese ACTS Mission Chapter, supporter of Boy Scouts and served as a Deputy with the Calcasieu Parish Sheriff’s Office for over 11 years. In his spare time, Rusty enjoys serving others, family and friends and his dogs Maggie and Jolie.
Assistant Manager / Funeral Director & Embalmer / Certified Cremation Operator (CCO)
Jack was born and raised in Algiers, later moving to San Carlos and San Jose in California where he attended and graduated from San Francisco College of Mortuary Science. He spent many years working as a funeral director and embalmer in California before moving back to Mandeville. Jack is an active member of Our Lady of the Lake Catholic Church and Our Lady of Mt. Carmel Latin Mass Community of the Northshore. He is married to Ramona Bivens Elder and has two stepsons, Japheth and John, and one canine pup, Ladybrooke Elder. In his spare time, Jack enjoys calligraphy and playing guitar.
Funeral Director & Embalmer / Cremationist
Crystal was born in Marrero and lived in Jefferson Parish for her first 15 years before moving and becoming a resident in St. Tammany Parish. She graduated from North Shore Technical Community College in 2018 with the distinct honors of “Magnum Cum Laude” with an Associates in General Studies. Crystal also awarded the Silky Sullivan Scholarship award, while attending Northshore Tech. She sought her dual license (Funeral Director/Embalmer) in funeral services, at Delgado Community College in New Orleans and was a graduate of Spring 2022, and became a Licensee in 2023. In addition, she is also pursuing her Bachelor’s in Criminal Justice at Southeastern University in Hammond, LA. Crystal was an Honors student at Delgado Community and member of Phi Theta Kappa Honor Society. She was a Board Member and Softball Coach at Bush Recreational in Bush, LA, from 2018-2020, as well as interned at St. Tammany Coroner’s Office in LaCombe, LA. Crystal has two daughters, Braylinn and Kyrie, and a son, Brayden.
Funeral Director Intern / Cremationist
Krys was born and raised on the Westbank before eventually moving in 2008 and living between Tangipahoa and St. Tammany for the past 15 years. She graduated from Hammond High Magnet School, a year earlier than expected, as Cum Laude in 2017. Krys also graduated as 1:52 Chancellor's Honors students at Delgado Community College in May of 2023. She is also a member of the Phi Theta Kappa Honors Society. Krys is a fan of the arts and enjoys spending time in nature. In her spare time, Krys enjoys cooking and playing with her kittens.
Removal Technician / Funeral Home Assistant
Holden is a native of New Orleans and former resident of the Abita Springs and Chalmette areas and has resided in Covington since 2016. He is pursuing a higher education by working towards getting his GED, as well as a retort operator license. Holden specializes in removal transportation along with other sectors of the funeral home whilst also caring for his mother full time. He is compassionate and always willing to lend a helping hand. Holden enjoys listening to music, caring for animals, is a fan of the arts and often serves his signature dishes to his coworkers.
Family Service Counselor
Jessica has called Covington home since her childhood and feels privileged to have raised her four children (Natalie, Nicholas, Heather, and Holly) in her hometown. She is licensed by the Commissioner of Insurance in Louisiana and Mississippi and holds numerous certifications in family advocacy. Her goal as a Family Service Counselor is to educate families on the benefits of advance planning as well as informing them of options in funeral planning, cremation services, and funding their final wishes. Jessica also serves our community by volunteering for Royal Family KIDS Camp (serving children in foster care) and at St. Joseph Abbey. Jessica offers complimentary advance planning sessions to groups or individuals. She is also available for aftercare appointments for those who have lost a loved one. To schedule an appointment, you are welcome to email jfuselier.familyservice@gmail.com or call our office.
2015-2023
Minnie was a resident of our neighbor, “Doggie in The Window Bed and Bone” before coming to work at Serenity Funeral Home in 2017. She specialized in ground security, pest control, as well as being absolutely adorable. Minnie also had a habit of making her way inside and greeting the visitors. She was compassionate and always brought smiles to our guests faces. Minnie enjoyed napping in the mulch, eating, and getting pets. It broke our hearts to see her go, but she will be forever loved by the Team at Serenity.